Standards of services of the STING Real Estate Agency

Theme - books

We want you to know exactly what you get when you become our customer. In order to make the right decision regarding whom to entrust the purchase or sale of real estate, you need to have an overview of the services that you are paying for. Therefore, we present the service standards that will explain the entire process of the sale and purchase of real estate, and describe the activities and services that are uniform and binding at all our branches.


SERVICES FOR THE SELLING PARTY

You will know exactly how we will proceed with the sale of your property

Consulting and informing the client

  1. Consultation regarding current market prices
    • we determine the optimal sales price of your property
    • analysis of client needs and choice of the appropriate business strategies
  2. Development of a sales plan and explanation of the exact process of selling property
    • process of selling property step by step
  3. Cautioning against the dangers associated with the sale of the property. In other words, how to proceed safely, together with professionals, with transactions ranging in hundreds of thousands of crowns
  4. Introducing the specific exemplary instances, where we successfully closed the sale of property
  5. Assessment and removal of legal flaws preventing the sale of property
    • easements, liens, execution and other restrictions, as well as inheritance and restitution, insolvency etc.
  6. Proposal of individual solutions for the clients - customized sales process according to client requirements
  7. Provision of printed information about our services and the exact procedure of the sale of real estate
  8. Pre-selection of candidates for property viewings according to agreed criteria
    • significant time savings
  9. Verification of the buyer's credit worthiness
  10. Buyer check for your reference. In other words, a credit check of the buyer
    • evaluation of client's solvency
    • information about the options and aspects of the mortgage process

Services - everything we do to ensure the successful sale of your property

  1. Active search for buyers
    • Selection from some 50,000 inquiries from our non-stop, updated database
    • Targeted address of potential buyers
  2. STING Detective – on-line tracking of client’s order
    • Access any time of the day to the status of your order
  3. Customer satisfaction index
    • client's direct evaluation of broker's work and services provided by our real estate agency
  4. Representation of the client in all activities related to the sale of real estate. In other words, what steps we will undertake to close the sale successfully:
    • Personal meetings with potential buyers
    • Property viewings
    • Preparation and negotiation of contracts
    • Term negotiation with a buyer
    • Cooperation with the buyer on securing financial means which accelerate the sale
    • Information about the processing status of the loan
  5. Provision of legal services
    • creation of preliminary contracts
    • creation of purchase contract
    • creation of mortgage contract
    • creation of the loan agreement
    • creation of the contract regarding establishment of easements
    • termination of liens and other easements
  6. Transfer of property in land register or transfer of cooperative share
  7. Escrow – deposit of funds
    • Free of charge at real estate agency
    • For a discounted fee with the lawyers we cooperate with
  8. Preparation of an expert report, which is required by the financial authority in order to transfer property
    • estimate for the real estate transfer tax
  9. Preparation of tax returns for transfer of property tax
  10. Escrow of property transfer tax

    Property transfer tax is payable each time a property is transferred to another person (and there is money involved), and it is 3% of the purchase price or appraised value estimated by expert opinion- whichever is greater. Property transfer tax, according to the law, is paid by the seller. The seller is obliged to pay within three months of the transfer of ownership at the Land Registry Office. If the seller does not do so, then the duty to pay this tax is passed on to the guarantor, which is in this instance, the buyer. Therefore, it is advisable to secure the property transfer tax right after the closure of the contract through escrow via a notary, lawyer or realtor. Our office offers free of charge escrow of property transfer tax that we will pay on the seller’s behalf so the seller can be confident that the property transfer tax has really been paid. At the same time, the buyer can be reassured that the Revenue Office will not claim the unpaid tax from him. This service, offered through our real estate agency, helps protect the buyer.



SERVICES FOR BUYERS

You know exactly how we are going to proceed so you can successfully buy a property

The purchase of property is one of the most important events in your life and it is also one of the biggest investments. We would like to guide you through this challenging journey and lead you safely to the finish.

Consulting and informing the client

  1. Consultation regarding the current market price
  2. Cautioning against the dangers associated with the sale of the property. In other words, how to proceed safely, together with professionals, with transactions ranging in hundreds of thousands of crowns.
  3. Providing specific instances where we successfully closed the purchase of property
  4. Assessment and removal of legal flaws preventing from the purchase of property
    • easements, liens, execution and other restrictions, as well as inheritance and restitution, insolvency etc.
  5. Provision of printed information about our services and the exact procedure of the sale of real estate
  6. Finding the best way of financing the real estate.
  7. News updates
    • regular information about news in our real estate offer.
  8. Adding the client to the register of candidates interested in property (real estate). The register is always searching for suitable property in the offer database according to specified requirements.
  9. Procurement of detailed documentation regarding the property in question.
  10. In the event that we currently cannot offer a suitable property, real estate agents will search according to client's criteria through other means.


Services – everything that we will do for your successful property purchase

  1. Active search for a specific desired property.
  2. Customer satisfaction index
    • client's direct evaluation of broker's work and services provided by our real estate agency.
  3. Representation of the client in all activities related to the purchase of real estate or What steps we will undertake take close the sale successfully:
    • personal meetings with potential buyers
    • property viewings
    • preparation and negotiation of contracts
    • term negotiation with a seller
  4. Provision of legal services:
    • creation of preliminary contracts
    • creation of purchase contracts
    • creation of mortgage contracts
    • creation of loan agreements
    • creation of the contract regarding establishment of easements
    • termination of liens and other easements
  5. Transfer of property in land register or transfer of cooperative share
  6. Escrow – deposit of funds
    • free of charge at real estate agency
    • for a discounted fee with the lawyers we cooperate with
  7. Preparation of an expert report, which is required by the Revenue Office authority in order to transfer property
    • estimates for real estate transfer tax
  8. Preparation of tax returns for transfer of property tax
  9. Escrow of property transfer tax.

    Property transfer tax is payable each time a property is transferred to another person (and there is money involved), and it is 3% of the purchase price or appraised value estimated by expert opinion- whichever is greater. Property transfer tax, according to the law, is paid by the seller. The seller is obliged to pay within three months of the transfer of ownership at the Land Registry Office. If the seller does not do so, then the duty to pay this tax is passed on to the guarantor, which is in this instance, the buyer. Therefore, it is advisable to secure the property transfer tax right after the closure of the contract through escrow via a notary, lawyer or realtor. Our office offers free of charge escrow of property transfer tax that we will pay on the seller’s behalf so the seller can be confident that the property transfer tax has really been paid. At the same time, the buyer can be reassured that the Revenue Office will not claim the unpaid tax from him. This service, offered through our real estate agency, helps protect the buyer.

  10. Procurement of the price estimate of the selected properties - FREE OF CHARGE
  11. Procurement of the insurance of the selected properties – FREE OF CHARGE
  12. Provision of financing the purchase of property– FREE OF CHARGE
  13. Guarantee of the refund of the "booking" deposit if the bank loan has been refused and was previously approved by our mortgage broker.